Our approach to put people & safety first

As we share information about COVID-19, here’s information about how your public library is continuing to serve you during this pandemic. Questions? Contact us now and call 708.383.8200. For crisis resources and support, contact the library’s Social Services and Public Safety team.

Now: Digital & virtual services only

To help continue to contain the spread of COVID-19 and to serve our community, the library is reintroducing services and reopening buildings in stages, following clearly defined service levels. This plan, approved by the Board of Library Trustees at its April 28 meeting, continues to evolve and to be informed by the Centers for Disease Control & Prevention, the state of Illinois, and the Oak Park Public Health Department. Read the full plan now »

Summary of service levels

1

Digital collections and virtual services only. Remote customer service, virtual programs, and meetings. Buildings, returns, and parking garage closed.

2

Main Library open with limits; branches closed. Physical materials access is self-service or delivery. Material returns are accepted. Public computer use by appointment.

3

Full service restored at all library locations. In-person assistance returns. Study and meeting rooms open. On-site programs and in-person outreach resumes.

Since June, the library has been prepared to move back to earlier service stages if we see the health, safety, and well-being of our staff members and community members would require that action.
Today, our intention is to help reduce the infection rate in Oak Park and around Chicago. See Oak Park testing status bulletins, demographic data, and more related to coronavirus in Oak Park »
Which is why from November 16 until December 16, buildings are closed and only digital and virtual services are available. More »

About physical materials access

EXISTING HOLDS: Even if you’ve received a SWAN cancellation notice or items drop from your account, your holds should still be available for checkout when the Main Library building reopens. Please contact us with questions if you are unsure about your individual item status. 

NEW HOLDS: At this time, you can place holds only on Oak Park items, which will begin to become available once our holds pickup service resumes.

PLEASE NOTE: You can log in to cancel and suspend your holds in your account anytime. Here’s more help from SWAN on how to manage your holds »

Not now. While buildings are closed, please keep your library materials. Book drops are also closed, and we are adjusting due dates. More »

Once buildings reopen, you can return items inside on tables in the first floor vestibule and lobby and at curbside book drops:

  • In Village of Oak Park Parking Lot 55 (at North Boulevard between Kenilworth and Oak Park avenues). See on Google Maps »
  • At Maze Branch on Gunderson Avenue.
  • At Dole Branch on Augusta Street.
  • Please note: You are responsible for items left outside book drops. If drops are full, please do not leave items next to or on top of the drop. Thank you!

Before items are checked in, and anything found pulled from the shelves, is quarantined. This means it will take longer than it used to for your account to reflect the updated status of your returned items.

  • The library’s Facilities Team makes multiple trips each day to empty all five book drops, then boxes those items for quarantine. Our goal is to get items back into circulation as safely and as quickly as possible!
  • Why quarantine? Unlike retail stores and restaurants that can offer more one-way transactions, including pickup and delivery, libraries circulate items between many people. This poses a different health risk to staff and the public, both when they are handled and returned. Learn more about the research »

Yes. When logged into your library account, you can add titles you want to remember to “My Lists.” Find instructions from SWAN here »

Any items checked out from the Oak Park Public Library do not have late fines.

All items have lost or damage replacement costs.

See our policy »

For now, due dates for all SWAN library materials have been extended as needed.

SWAN is a consortium of nearly 100 west suburban libraries, and when it comes to late fines, the lending library’s rules apply.

It can be confusing, so if you have questions, please contact us.

While buildings are closed, we are not offering this service.

Please note that many university and public libraries are currently unable to fill interlibrary loan requests. This may cause delays, or we may be unable to fill your request at this time. Visit oppl.org/requests to get started »

No, please do not bring materials donations (books, DVDs, CDs) to any location. Find area locations who may accept book donations now »

  • Don’t microwave library items. Most have RFID tags that can catch on fire in a microwave.
  • Don’t leave library materials in a hot car, as extreme heat can damage them.
  • Don’t expose library items to ultraviolet light, which also can damage them.
  • Don’t spray library items with disinfectant, which can damage covers and pages. You may use sanitizing wipes on plastic book covers and DVD and CD cases.

All returns (and all items found in and around the library pulled from their proper place on the shelves) are placed in quarantine before being checked in and reshelved. This means it will take longer than it used to for your account to reflect changes. More »

About in-person events, meetings & community visits

No, there are no in-person events or meetings until we return to full service. 

Library virtual programs for all ages continue to be added to this webpage and to oppl.org/calendar. (If you are on mobile, select either “Virtual & Offsite” or “All Locations” to see all virtual programs on the calendar.)

And library supported virtual meetings (via Zoom) are also available. Learn more »

Not until Service Level 3. 

Learn more about using virtual meeting spaces. 

 

Home Delivery is paused while the buildings are closed.

I have another question & want to speak to someone

Please contact us! We continue working remotely, answering your questions as quickly as we can. Call us at 708.383.8200 and leave a message. Or ask us via oppl.org/contact. A library staff member will respond as soon as possible.

Stay current on news and new arrivals.

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